Shipping & Returns

UK Standard Delivery (5-7 working days):

Standard delivery is sent via Royal Mail 1st Class. As each accessory is handcrafted to order, please allow 5-7 working days for your items to be made, shipped and delivered to you. If you'd like your items earlier, you can select Express Shipping when checking out.


UK Express Delivery (1-2 working days):

UK Express delivery is sent via Royal Mail 1st Class standard and usually arrives the next working day for orders made before 1pm.

Purchases made on weekends or bank holidays will be processed the next working day.



Overseas shipping rates vary on the weight of the items in your cart, you can check this on the checkout page.

Deliveries outside the UK occasionally require additional duty fees, which you'll need to cover when you receive your items (but it'll be so worth it).



If you find an item isn't right for you, Rommy can accept unworn pieces in the same condition they were sold in, within 14 days of purchase. Please note we're only able to take responsibility for an item once it is back in our care, so we would advise getting a tracking number and proof of postage.

Any questions, just email and we'll take it from there.

Take-back Scheme:

Join our commitment to longevity by returning your used Rommy bag within two years to receive a 30% discount code off your next purchase. This helps us to recycle and repurpose components such as the zip and hoop, reducing our environmental impact as a truly circular brand.