SHIPPING & RETURNS

we currently only ship within the UK.

 

UK standard shipping (2-5 working days):

sent via royal mail 1st class tracked. if you'd like your items earlier, select express shipping.

 

UK express priority (1-2 working days):

sent via royal mail 1st class tracked and usually arrives the next working day for orders made before 1pm. purchases made on weekends or bank holidays will be processed the next working day.

 

returns:

if you find an item isn't right for you, rommy can accept unworn pieces in the same condition they were sold in, within 14 days of purchase. please note we're only able to take responsibility for an item once it is back in our care, so we would advise getting a tracking number and proof of postage. email hello@rommy.co.uk with your order number to request a return.


take-back scheme:

join our commitment to longevity by returning your used rommy bag within two years to receive a 30% discount code off your next purchase. This helps us to recycle and repurpose components such as the zip and hoop, reducing our environmental impact as a truly circular brand.